JOB DESCRIPTION: A SENIOR SALES EXECUTIVE WITH A B.TECH IN PRINTING TECHNOLOGY IS RESPONSIBLE FOR PROMOTING AND SELLING PRINTED RELATED PRODUCTS, MACHINERY, EQUIPMENT, MATERIALS AND TECHNICAL SOLUTIONS. THE ROLE COMBINES TECHNICAL KNOWLEDGE OF PRINTING WITH SALES AND CUSTOMER RELATIONSHIP MANAGEMAENT.
KEY RESPONSIBLITIES:
- IDENTIFY NEW CUSTOMERS AND BUSINESS OPPORTUNITIES IN THE PRINTING INDUSTRY.
- GENERATE LEAD THROIUGH CALLS, MEETINGS, REFERRALS, EXHIBITION AND INDUSTRY CONTACTS.
- DEVELOP NEW ACCOUNTS AND EXPAND THE CUSTOMER BASE.
- MAINTAIN LONG TERM RELATIONSHIPS WITH CUSTOMERS.
- UNDERSTAND THE CUSTOMER’S PRINTING REQUIREMENTS.
- RECOMEND SUITABLE PRINTING MACHINES , EQUIPMENTS, CONSUMABLES OR SOLUTIONS.
- EXPLAIN TECHNICAL SPECIFICATIONS AND ADVANTAGE TO CUSTOMERS.
- CONDUCT PRODUCT DEMONSTRATIONS WHEN REQUIRED.
- BUILD AND MAINTAIN RELATIONSHIPS WITH PRINTING COMPANIES AND OTHER CUSTOMERS.
- UNDERSTAND CUSTOMER PROBLEMS AND PROVIDE APPROPRIATE TECHNICAL SOLUTIONS.
- HANDLE CUSTOMER QUERIES AND COMPLAINTS PROFESSIUONALLY.